Shipping & Returns

Returns

We want you to be totally satisfied with your order, however we understand if a product doesn't work out and want to make sure the return is as painless as possible.

We pride ourself in our customer service and are proud to offer a "No-Hassle" returns program to make your purchasing experience as simple as possible. As a general rule we accept returns for up to 90 days from the date of original delivery. Please contact our customer service department before sending your product back. Do not send back any items without prior approval from the Aosom Customer Service or Parts Department.  

Should anything be wrong with your order we will make sure you are taken care of with either replacement parts, an exchange (depending on availability) or a return for a full refund at our expense.

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