Shipping & Returns

Returns

We want you to be totally satisfied with your order, however we understand if a product doesn't work out and want to make sure the return is as painless as possible.

We offer a 30-day return policy for all unopened, unused items. All items returned during this period on non-warranty claims are subject to a 20% restocking fee plus cost of original shipping. Please contact our customer service department before sending your product back. Do not send back any items without prior approval from the Aosom Customer Service or Parts Department.  

We recommend that you check the package over for obvious damage before accepting delivery, if you find any defect or damage to the packaging please reject the package on the spot.

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