At Aosom, we collect personally identifiable information (“PII”) and non-personally identifiable information (“Non-PII”) from you. Personally identifiable information is information that can be used to identify you personally. Non-personally identifiable information is information that must be combined with other information to identify you personally.
- Personally Identifiable Information Collected
You will not be required to provide us any information when you visit our Site. However, if you wish to contact us or if you wish to submit any User Content you may be required to submit your name, email or additional contact information.
- Non-Identifying Information
Whenever you use our website, we may collect Non-PII from you, such as your IP address, zip code, gender, browsing history, search history, and registration history, interactions with the Site, usage information, location, referring URL, browser, operating system, data usage, data transferred, and Internet service provider. We may also collect information including but not limited to postings you make on the public areas of our website, messages you send to us, and correspondence we receive from other members or third parties about your activities or postings.
- Customer Reviews & Comments
You may leave, and we may request you to leave, customer reviews detailing your expiernce using our site. You are not required to leave any customer reviews; if you do, your customer reviews may be reposted on our site and/or elsewhere for marketing purposes. By leaving a customer review, you consent to allow us to reuse the review for whatever purpose we deem necessary.
You may also leave comments and feedback on our Site or be asked to participate in surveys and/or leave feedback on your experience using our Site. You agree to allow us to use your comments in our discretion, including granting us permission to re-post your comments for marketing purposes. Likewise, you agree to allow us to use any feedback for the purpose of re-posting for marketing purposes.
- Images/Media Uploaded
Depending on our Site’s functionality, you may be able to upload images and media. By using our Site, you consent to allow such images and media to be used by us and also represent and warrant that you own the images and media and are not in violation of any copyright, trademark or any other rights owned by a third-party. Such images and media may be stored by us for future use in our discretion.
- Customer Lists
You may, from time-to-time, create a saved “wishlist” to allow you to ‘save’ products for later purchase. You allow Aosom to save this data on our Site for later use. Similarly, your product browsing history, cart data, and on-site search may be saved for later use. You consent in allowing Aosom to share this data with third-parties for marketing purposes.
Some of your information will be visible to us or other users of the Site to facilitate communication. We use various tracking mechanisms, like Magento, to track the use of customers on our Site. We will never sell your information without your permission; however you agree that we may use your information in the following ways:
- To provide any services offered and to operate the Aosom Site.
- To enhance or improve our users’ experiences.
- To to contact you via email or other electronic communcations where you have an inquiry.
- To notify you of additional Aosom updates.
If you have any questions or wish to review, change, or access any of your information collected by us, please contact us at firstname.lastname@example.org. Additionally, if you wish to opt out of our data collection practices or would like us to remove any of your information from our databases, please contact us. After you have cancelled your account please be aware that we may keep inaccessible copies of your PII and non-PII subject to our data retention policies.
Although you are entering into an Agreement with Aosom to disclose your information to us, we do use third party individuals and organizations to assist us, including contractors, web hosts, and others to allow you to access the Site.
If you decide to provide us with your contact information, you agree that we may send you communications via text and emails. However, you may unsubscribe from certain communications by notifying Aosom that you no longer wish to receive these communications and we will endeavour to promptly remove you from our mailing list or communications once we have received that request. We currently do not offer functionality for you to opt out through “do not track” listings. If you wish to opt out of certain communications or information collection, please contact us at email@example.com.
Aosom or other users may post links to third party websites on Site, which may include information that we have no control over. When accessing a third party site through our Site, you acknowledge that you are aware that these third party websites are not screened for privacy or security issues by us.
We make reasonable attempts to protect your information by using physical and electronic safeguards. However, as this is the Internet, we can make no guarantees as to the security or privacy of your information. For this reason, we recommend that you use anti-virus software, routine credit checks, firewalls, and other precautions to protect yourself from security and privacy threats.
We intend to fully comply with American and international laws respecting children’s privacy including COPPA. Therefore, we do not collect or process any information for any persons under the age of 18. If you are under 18 and using our Site, please stop immediately and do not submit any information to us. In the event that you become aware that we have inadvertently collected any information from users under the age of 18, please contact us immediately.
In the event that Aosom is involved in a bankruptcy, merger, acquisition, reorganization or sale of assets, your information may be sold or transferred as part of that transaction. Please be aware that once the information is transferred your privacy rights may change.
If you have any questions or require additional information related to our information collection practices, please contact us at firstname.lastname@example.org,
- Strictly Necessary Cookies. These are cookies that are required for the operation of Aosom’s website, such as to enable you to log into secure areas and access different features.
- Performance Cookies. These cookies recognize and count the number of Aosom users and to track user navigation and Aosom interaction/behavior. This information is used to improve the way Aosom’s website function.
- Functionality Cookies. These cookies recognize when you return to Aosom’s website, enable personalized content and recognize and remember your preferences.
- Targeting Cookies. These cookies record your visit to Aosom’s website, including the individual pages visited and the links followed.
- Third-Party Cookies. Some of the persistent and session cookies used by Aosom’s website may be set by us, and some are set by third-parties who are delivering services on our behalf. For example, we use Google Analytics to track what users do on Aosom’s website so we can improve the design and functionality.
Generally, the strictly necessary cookies and some performance and functionality cookies only last for the duration of your visit to a website or expire when you close out of Aosom’s website: these are known as ‘session cookies’. The functionality cookies and some targeting and performance cookies will last for a longer period of time: these are known as ‘persistent cookies.’ We use session and persistent cookies for the following reasons:
When you use Aosom’s website, you may also receive cookies from third-parties. The information collected by such third-party cookies is governed by their privacy policies. We may use third-party cookies for the following reasons:
- To allow our business partners to perform analytics and collect information and serve you advertisements.
- To share information with third-parties to gain insights and marketing information based on how you use Aosom’s website.
- To provide to social networks to better understand how users interact through the Internet.
- To optimize Aosom’s website.
- To remember your user preferences and logins.
We may also use other online services to track your behavior, geolocation, and usage on Aosom’s website. We use Google Analytics to help us measure traffic and usage trends for Aosom’s website. Additionally, Google Analytics helps us understand more about the demographics of our users. You can learn more about Google’s practices at https://policies.google.com/privacy/partners, and you may opt-out of Google Analytics by visiting https://tools.google.com/dlpage/gaoptout.