Have a question? Call us: 1-877-644-9366   Visit our Blog 


free shipping
Privacy Policy
This Privacy Policy governs the manner in which Aosom.com collects, uses, maintains and discloses information collected from users (each, a "User") of the Aosom.com website ("Site"). This privacy policy applies to the Site and all products and services offered by Aosom.com.
Personally identifiable information
We may collect personally identifiable information from Users in a variety of ways, including but not limited to, when Users visit our site, register on the site, place an order, subscribe to the newsletter, respond to a survey, fill out a form, and in connection with other activities, services, features or resources we make available on our Site. Users may be asked for, as appropriate, name, email address, mailing address, phone number, credit card information. Users may, however, visit our Site anonymously. We will collect personally identifiable information from Users only if they voluntarily submit such information to us. Users can always refuse to supply personally identifiable information, except that it may prevent them from engaging in certain Site related activities.
Non-personally identifiable information
We may collect non-personal identification information about Users whenever they interact with our Site. Non-personally identifiable information may include the browser name, the type of computer and technical information about Users' means of connection to our Site and how Users interact with the site, such as the operating system and the Internet service providers utilized and other similar information.
Web browser cookies
Our Site may use "cookies" to enhance User experience. A User's web browser places cookies on their hard drive for record-keeping purposes and sometimes to track information about them. User may choose to set their web browser to refuse cookies, or to alert you when cookies are being sent. If they do so, note that some parts of the Site may not function properly.
How we use collected information
Aosom.com collects and uses Users personal information for the following purposes:

1.To personalize user experience
2. We may use information in the aggregate to understand how our Users as a group use the services and resources provided on our Site.
3. To improve our Site
4. We continually strive to improve our website offerings based on the information and feedback we receive from you.
5. To improve customer service
6. Your information helps us to more effectively respond to your customer service requests and support needs.
7. To process transactions
8. We may use the information Users provide about themselves when placing an order only to provide service to that order. We do not share this information with outside parties except to the extent necessary to provide the service.
9 To administer a content, promotion, survey or other Site feature
10. To send Users information they agreed to receive about topics we think will be of interest to them.
11. To send periodic emails and serve targeted ads
12. The email address Users provide for order processing, will only be used to send them information and updates pertaining to their order. It may also be used to respond to their inquiries, and/or other requests or questions. If User decides to opt-in to our mailing list, they may receive emails and/or targeted ads that may include company news, updates, related product or service information, etc.
13. Choice and Opt-Out

If at any time the User would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email or by e-mailing us at customerservice@aosom.com.
How we protect your information
We adopt appropriate data collection, storage and processing practices and security measures to protect against unauthorized access, alteration, disclosure or destruction of your personal information, username, password, transaction information and data stored on our Site.

Sensitive and private data exchange between the Site and its Users happens over a SSL secured communication channel and is encrypted and protected with digital signatures.
Sharing your personal information
We do not sell, trade, or rent Users personally identifiable information to others. We may share generic aggregated demographic information not linked to any personally identifiable information regarding visitors and users with our business partners, trusted affiliates and advertisers for the purposes outlined above.
Changes to this privacy policy
Aosom.com has the discretion to update this privacy policy at any time, with or without notice to the User. When we do, we will revise the updated date at the bottom of this page. We encourage Users to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect. You acknowledge and agree that it is your responsibility to review this privacy policy periodically and become aware of modifications.
Your acceptance of these terms
By using this Site, you signify your acceptance of this policy. If you do not agree to this policy, please do not use our Site. Your continued use of the Site following the posting of changes to this policy will be deemed your acceptance of those changes.
Contacting us
If you have any questions about this Privacy Policy, the practices of this site, or your dealings with this site, please contact us at:
27150 SW Kinsman Rd 
Wilsonville, OR 97070 
This privacy policy was last revised on January 27, 2017.