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Return Policy
We hope you love what you ordered, but in case you don't—perhaps the style just isn't you or the size is not suitable—just go through our easy online self-service Aosom Customer Portal. You can also call us during normal business hours: Monday-Friday, 8AM–4AM PST at (877) 644-9366 to speak to one of our US-based customer service agents. Keep in mind that you have 90 days to return an item to us in its original condition, and each return or refund request is subject to a 20% restocking fee to cover both our operational and shipping costs.

Return by mail