Damaged In Shipment
The product arrived in a box with no padding or shipping protection, just the frame clanging around in the box with only a thin layer of plastic protecting it.
As a result, two of the finials on the foot board were damaged / broken [see attachment]
I attempted to replace the foot board, however was sent a part that had nothing to do with the issue.
Very disappointed to have purchase a flawed and damaged product which was supposed to be brand new.
I would never attempt to purchase anything from Aosom moving forward. It is highly disconcerting to see companies do business in this fashion.
As a result, two of the finials on the foot board were damaged / broken [see attachment]
I attempted to replace the foot board, however was sent a part that had nothing to do with the issue.
Very disappointed to have purchase a flawed and damaged product which was supposed to be brand new.
I would never attempt to purchase anything from Aosom moving forward. It is highly disconcerting to see companies do business in this fashion.
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